I. INTRODUCTION
Welcome to our online store www.gkavogiannis.gr. These General Terms set out the terms and conditions of your browsing and use of the Website. Any action of yours in our online store, such as your navigation, your subscription to the newsletter or the realization of any transaction or communication is considered as unconditional acceptance of these Terms of Use by you. In case of your disagreement or reservation for part or all of these Terms of Use you can send your relevant e-mail to vaggelis@gkavogiannis.gr before your navigation or the transaction, otherwise the acceptance of all terms from you is considered unreserved.
The Company reserves the right to modify, renew or upgrade, unilaterally and without prior notice to the user / consumer / visitor / member of the Website: a) part or all of these Terms of Use, b) part or all of the content of the Website and c) part or all of the external appearance (interface), structure or composition (configuration) of the Website, as well as its technical specifications. The Company also reserves the right at any time and without prior notice to the user / consumer / visitor / member of the Website to suspend or terminate the operation of the Website. The user / consumer / visitor / member of the Website acknowledges and unreservedly accepts all of the above.
The use of this Website by you and any of your transactions in our online store is made solely at your own risk. The use must be made in accordance with the law, good manners and the Terms of Use, and not to perform acts or omissions that may cause damage or malfunction to it, affect or endanger the provision of its services Website.
II. WEBSITE / ONLINE STORE SERVICES
Α. PROVIDED INFORMATION
The Company reserves the right to freely choose the products it promotes on the Website and to modify, renew and / or withdraw them at any time and without prior notice. The same applies to its pricing policy, any offers and discounts which it can freely choose and carry out as well as modify, renew and / or withdraw at any time and without prior notice and / or compliance with a deadline.
The information provided is complete, true, valid and up to date, whether it concerns our identity or the products / services provided by our online store. The above warranties are subject to any technical or typographical errors, which cannot be predicted or have occurred unintentionally or due to interruptions of this Website or due to force majeure.
Β. REGISTRATION OF PERSONAL INFORMATION
You can browse the Website, freely choose through the online store the products of your choice and place them in your shopping cart.
In order to complete the ordering process it is necessary to post some of your personal information on the Website. You can choose if you wish to proceed with the ordering process as a registered Member of the Website or if you will proceed without registration, by filling in the necessary personal information to complete the order.
Β1. MEMBER REGISTRATION – MEMBER ACCOUNT MANAGEMENT
The registration process is quick and simple. By entering your personal information and accepting the Terms of Use, you become a Member of the Website and we open your own Member Account. Registration and participation as a member is free, it is personal, non-transferable and non-exclusive. You are responsible for the correctness and legality of the information you provide to us and the Company relies solely on your statements regarding your personal information. All your personal data that you provide to us during your registration as a Member fall under the strict policy of protection of your personal data that our company adheres to and are collected and processed with complete security and diligence and only with your explicit consent provided by sending the above form.
By registering you give your consent for the collection and processing of your data based on the Terms of Use and the Privacy Policy of the Website. You can withdraw your consent at any time for the collection and processing of your personal data that you have provided to us in accordance with the above, by deleting a member by sending a relevant email to vaggelis@gkavogiannis.gr. You have the opportunity, at any time, have access to your data, or you can also at any time request the immediate deletion or correction of your data, their temporary non-use by the Company, their commitment or non-transmission, following the same shipping procedure as above email to us. In any case, your details are kept by our Company only for as long as you are a registered Member of the Website. Your personal data is not disclosed to any third party and is managed exclusively by our company.
All your personal data, which are collected through the special electronic form of the Website, are the absolutely necessary for the performance of the above services and your registration indicates your full consent.
Β2. PURCHASE WITHOUT REGISTRATION
In case you choose to proceed with the ordering process without registration, you will be taken to the registration page of the personal data necessary for the completion of the ordering process.
The registration of personal data is necessary to complete the ordering process. You are responsible for the correctness and legality of the information you provide to us and the Company relies solely on your statements regarding your personal information. All personal information you enter to complete the ordering process is stored only for as long as is necessary for you to complete the purchase process, including the period during which the products can be returned, fall under the strict policy protection of your personal data held by our company and collected and processed with complete security and diligence and only with your explicit consent, provided by sending the above form. Our Company processes your above personal information exclusively for the purpose of completing the ordering process by you, as well as our relevant communication with you regarding the transactions between us. Regarding the collection and processing of your personal data, the terms and conditions of the Personal Data Protection Policy of the Website apply.
Β3. SUBSCRIBE TO NEWSLETTER
Your subscription to our Company newsletter is at your discretion and is not a mandatory procedure for purchasing from our Online Store or for providing our other services, including your simple browsing of our Website.
Your registration in the Newsletter Service of our Company is completed by entering your e-mail address (email) in the corresponding field on our page. Upon completion of your registration you give us your explicit consent for our Company to send you information and promotional material for its products and services, as well as related advertising messages.
The Company is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISP’s (Internet Service providers) to deliver them. Newsletters can end up in the spam folder, so please check regularly that they are not stored there. In case you wish to no longer receive informative newsletters or you wish to unsubscribe altogether from the Company’s news submission system, you can inform us through the corresponding link that appears in the informative emails you receive. The Company uses a provider (3rd party company – MailChimp) to identify (tracking) the recipients of newsletters. It does not disclose information about your first name, last name, home address or other personal information to third parties.
Γ. BUYING THROUGH THE ONLINE STORE
1. ORDER
1.1 Completion – Order Confirmation
Select the products you want and place them in the shopping cart. Whenever you choose, you can go back and modify the contents of your cart. The prices listed on our products include VAT. and are considered final. The listed prices do not include any shipping costs.
Click on the “FINISH ORDER” button to complete your purchase. Upon submission of your order, the Website system will automatically send you a message to the email account which will notify you that we have received the order, will list the products you have ordered and all the terms of the order.
When the order is delivered to the courier company you will receive a new message in the e-mail account (email) to the mobile phone number you have stated to us, which will inform you about it andIn case of delivery with a courier company, the shipping / shipping number will be indicated. With this number you can, through the website of the respective courier company, monitor the progress of your order until it reaches the delivery place that you have stated in your respective order.
1.2 Order Cancellation / Modification
The order can be canceled in the following cases:
– Before the order is completed:
Before placing your order, you can at any time remove the quantities of products from your cart that you do not wish to order by clicking on the “DELETE” button.
– After the completion of the order, but before sending, you can cancel your order by sending an email to the email address vaggelis@gkavogiannis.gr.
– After sending the product
(a) Any refusal to receive your products upon delivery by the Courier Company is equivalent to a withdrawal, a right for the exercise of which the provisions of Section II.C.5 below apply.
(b) Upon receipt of the product, the order is canceled with the exercise of the Right of Withdrawal, in accordance with the provisions of Section II.C.5 below.
(c) In addition, your order is canceled upon receipt of the products or for replacement purposes, in accordance with the provisions of Article II.C.6 below.
(d) finally, upon receipt, your order is canceled in accordance with the provisions of Article III.B.2, in case you receive a defective product, a wrong product or in case you never receive it due to loss.
2. PAYMENT METHODS
Payment methods are described on the page “PAYMENT METHODS” .
3. SHIPPING PRODUCTS
Please see the page “ SHIPPING PRODUCTS “.
5. RIGHT TO WITHDRAW
5.1 Conditions for exercising a right
You have at your disposal a period of fourteen (14) calendar days to withdraw from the purchase you may have made through our online store, without stating the reasons or providing us with any explanation (unnecessary withdrawal). The right of withdrawal is exercised when you want to return the product you bought from our online store and get your money back. For the process of exercising this right, please see the page “ Return of Products ”
III. RESPONSIBILITIES – OBLIGATIONS OF THE PARTIES
1. USE / OPERATION & amp; WEBSITE CONTENT
1.1. Use / Operation of the Website: Both parties (Company and consumer) are committed to the correct and good faith and transactional usage and operation of the website. The Company takes all the necessary measures for the continuous and uninterrupted operation of the Website, but reserves the exclusive right, and the user / consumer / visitor / member accepts it, to permanently or temporarily suspend the operation of the Website or without notice to them. users / consumers / visitors / members of the Website.
1.2. Exclusive Responsibility of User / Consumer / Visitor / Member.
The user / consumer / visitor / member is solely and exclusively responsible for the lawful use of the Website and the online store and is obliged to refrain from any illegal acts and abusive behavior, as well as from the adoption of illegal practices and practices of unfair competition.
Participation as a member is possible only for natural or legal persons with full legal capacity. Minors (persons under 18 years of age) are excluded from acquiring the status of Member.
The user / consumer / visitor / member is solely responsible for the legality and correctness of the Information, Data and data provided on the Website, which the Company has no responsibility or obligation to control, unless it is imposed upon termination or by law.
1.3. Prohibited Uses
The user / consumer / visitor / member undertakes and accepts that he will not use the Website for sending, publishing, sending by e-mail or other means of any content that is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, obscene, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may harm minors in any way, may not be transmitted in accordance with applicable law or relationships (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements).
Any action or parallel is prohibiteduser / consumer / visitor / member who (a) infringes any patent, trademark, trade secret, copyright or other proprietary rights of both the Company and third parties, (b) contains viruses or other or any other codes; files or programs designed to interrupt, cause damage, destroy or interfere with the operation of any computer software or hardware, whether intentionally or unintentionally in violation of applicable Greek and Community law and its provisions, may harass third parties in any way and any content or cause damage to the reputation and reputation of the Company, its Affiliates and affiliates and / or other users / consumers / visitors / members or may violate any personal or other data of users / consumers / visitors / members of this Website.
In addition, it is prohibited:
(a) Any access to or attempt to access information and data (including personal data) circulated through the Website.
(b) Access to the Website for the purpose of creating or producing a product or service that competes with our products / services.
(c) The facilitation in any way and by any means of third parties to gain access to the Data provided on the Website by its Members.
(d) Any form of Software piracy, hacking and / or eavesdropping, copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, production of data work (including personal data) and information, including of the content and material (photos, graphics, texts, etc.) of the Website.
1.4 Limitation of Guarantees – Company Liability
The Company always acts in good faith and within the framework of what is provided by the legislation and the Terms of Use. It has therefore taken and continues to take all necessary technical or other measures and make every effort to ensure that (a) the website and online store operate smoothly and properly without problems, interruptions, delays, errors or mistakes, (b) the data / information transmitted and transmitted through this website on the one hand not to be altered, on the other hand to be protected by backing up, as the security systems of this website are subject to restrictions, (c) the technology used by itself or the Servers through which our online store is made available to Users to not contain viruses or other harmful components or software programs, however the Company DOES NOT PROVIDE RELEVANT GUARANTEES for all the above and is not obliged to compensate you, in case you any damage for the above reasons.
In addition, the Company does not provide any guarantee (a) for the suitability, efficiency, adequacy of its products in relation to the purpose for which you intend it and (b) for the correct and proper execution of the transaction obligations of other users / consumers / visitors / members of the website and its services.
The Company makes reasonable efforts to maintain and make available the content of the Website. Nevertheless, users accept that the Company reserves the right at any time in its sole discretion to modify and / or suspend temporarily or permanently all or part of the website with and / or without notice to users, as availability may is affected by users’ equipment, other communications networks, large numbers of people trying to use the site at the same time or for other reasons. Therefore, the Company does not bear any responsibility for any kind of damage resulting from the inability of users to access it, the cessation of all or part of it, the delay, non-delivery, interruption or poor quality of services or loss their content, the existence of any kind of error.
The Company is not responsible for any technical problems that may arise to users when they attempt to access the Website and during it and are related to the operation or compatibility of their own infrastructure with the use of the Website. Also the Company has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.
Apart from what is explicitly defined herein, the Company has no civil, criminal, or other liability to the users and / or any third party draws rights from you, in the event that any of the above, while using the services and / or products of this online store suffered by anyonesuch damage due to: (a) errors, omissions, technical glitches, malfunctions or malfunctions of the Telecommunication Networks, the Internet, the Website, the Internet Service Providers, (b) the permanent or temporary cessation of operation of the Website or certain services thereof; and / or discontinuation of certain products through the online store, (c) events, situations, actions, acts and / or omissions of the Company or third parties including other users / consumers / visitors / members of the Website, for which the Company does not provide guarantees and is not liable in accordance with the provisions hereof, (c) information and other content that may be published and disclosed by third parties.
The Company reserves the right to deliver the products in cases of force majeure.
The Company reserves the right at any time to temporarily or permanently suspend the operation of all or part of it for reasons of maintenance or upgrade or for any other reason.
The Company does not provide any guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.
The Company is not responsible in any way for your communication with the third party service providers that advertise or are advertised on the Website and for any commercial transaction that may arise from your relationship.
The Website may contain links to other websites. The Company in no case should be considered to embrace or accept the content or services of other websites that may link through links and expressly disclaims any responsibility for any content, privacy policy, quality of content and services. In addition, the Company bears no responsibility for any unavailability of these websites, their policy for the protection of your personal data, the quality and completeness of their information and services.
The Company does not control and does not carry out any prudential control of the content and information published and communicated by third parties and is not responsible for them.
The Company makes every effort to ensure that the products are captured in the photographs that are presented as they really are. Due to various technical issues, it is sometimes possible that the colors are not accurately captured and the final product received has color deviations. The difference may be due to the resolution of the screen, its brightness and the photo itself. The customer accepts such discrepancies and the company is not responsible for this.
The Company is only responsible for fraud and gross negligence in the event of your failure by information or services provided by the Company through the Website.
The Company has the right to temporarily or permanently exclude a member at any time and without stating the reasons, ie to cancel / delete / block the access and / or participation of a member (temporarily and / or permanently) without any claims against the Company. It goes without saying that this member is prohibited from becoming a member of the Website again with the same or other information, unless the Company expressly consents to it. For this purpose, the member consents to the Company to keep his personal data in its system in order to be able to identify any subsequent attempt to register. The above applies in particular (but not exclusively) in case of violation of the terms of use by the member, which in their entirety are recognized and agreed by the member as essential, in case of request by any Authority, Court, in case of termination by a third party rights holder of the member.
The Company reserves the right at any time, unjustifiably and without compensation, to suspend or terminate the provision of its services and / or the operation of the Website permanently or temporarily, without subject to any obligation to inform members in advance. The Company is liable only for direct damages, which arise due to its deceit or gross negligence. Without prejudice to mandatory provisions, the Company’s liability for direct damage due to minor negligence is explicitly excluded regardless of legal reason. The Company’s liability for indirect or consequential damages is completely and explicitly excluded – regardless of the reason.
IV. INTELLECTUAL RIGHTS
All content of the websites of this website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the Company and are protected under the relevant provisions of Greek law, European law and international conventions and treaties.
Any copying, analogue / digital recording and mechanical reproduction is prohibitedor, distribution, transfer, downloading, processing, resale, part or all of the content of the website for any purpose, except for strictly personal use, unless the Company gives its written consent.
The names, images, logos, trademarks and insignia that represent the Company and / or its online store and / or third parties contracted with them, as well as their products or services, are the property of the Company and / or the above third parties and are protected by Greek, EU and international laws on trademarks, industrial and intellectual property and unfair competition.
In any case, their appearance and display on the Website should in no way be construed as a transfer or assignment of their license or right of use.
VI SECURITY – SECRET ASSURANCE
1. Security: Customer information is not disclosed to third parties and during your browsing of the website they remain encrypted and therefore not visible to unauthorized third parties. Encryption is valid in all stages and all procedures of transaction and sending of your personal data-data to and from the Website, as indicatively in the shopping cart, in the wish list, in your personal page of registered user, in the page of creation of account of registered user (log in), in the order form, during the transfer of data to and from the company, etc.
The passwords used for your identification are a) the Username (e-mail or username) and b) the Security Code (password), which every time you enter them provide you with absolute security access to your personal information. You can change the above codes whenever and however often you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise our Company is not responsible for the use of the secret Security Code by an unauthorized person. For security reasons, we recommend that you change the above codes at regular intervals and avoid the use of the same and easily traceable codes, using if possible not only letters and numbers, but also symbols for the creation of your codes. .
2. Confidentiality of Transactions: All information transmitted by the user / consumer / visitor / member to the Website is confidential and the Company has taken all necessary measures to be used only to the extent deemed necessary in the context of the services provided. . Some of the measures that have been taken are the following:
– Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
– The Company does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority.
– In the event that the Company uses third parties to support its systems, it takes care to ensure confidentiality.
For your own safety you should also treat all information provided through the service as confidential and confidential and do not make any disclosure to third parties.
VI. FINAL PROVISIONS
A. FINAL TERMS
These Terms of Use constitute the final and unique terms in force regarding the provision of the Company’s services through the Website to the user / consumer / visitor / member and abolish any pre-existing terms, previous contracts and arrangements, written or oral between the Company. and the user / consumer / visitor member regarding the use of the Website.
B. RESIGNATION
No delay, negligence or tolerance of the Company in the enforcement of compliance with any of these terms by the user / consumer / visitor / member, does not constitute a waiver, nor harms its right provided herein.
C. INVALIDITY OF TERMS
In the event that any part or term of the Terms of Use is declared invalid by a court decision, this invalidity will not affect the validity of the remaining part of the present, which will remain valid as if these Terms of Use had been executed with their invalid part. deleted. The Company will seek to replace any invalid term with a new valid term, the result of which will be the closest equivalent to the canceled one.
D. APPLICABLE LAW – JURISDICTION
Any dispute between the parties regarding the application, interpretation, invalidity of terms of the contract, the existence or non-existence of rights and obligations of the parties to the contract or tort:is prosecuted in accordance with Greek law and falls under the exclusive jurisdiction of the substantively competent courts of the city of Athens, to the jurisdiction of which the parties are voluntarily submitted from today.
E. MODIFICATION OF TERMS OF USE
These terms of use may be modified at any time by the company with or without prior notice. Any modification of the terms is valid with their posting on the Website, and our users / consumers / visitors / members are obliged to inform themselves about the content of any modifications / changes to the terms.
F. INTERPRETATIVE TERM
At any point of the Terms of Use the return of money and / or their credit to the account of this customer is provided, it is always understood as interest-free.
G. HEADLINES
The headings used in the terms of use are set to facilitate reference to their terms and are not intended to be an aid to their interpretation.
H. COMPLAINTS TREATMENT POLICY – CUSTOMER SUPPORT AFTER SALE
You can send an email to vaggelis@gkavogiannis.gr stating your name and order code.
I. CODES OF CONDUCT
The Company complies with the Code of Ethics of the Hellenic E-Commerce Association (Greek eCommerceAssociation- GRECA), which sets out the minimum rules of professional ethics and ethical behavior, which must be observed both towards the consumer and between the various companies selling products / via digital channels.
I. ACCEPTANCE OF TERMS OF USE
The user / consumer / visitor / member of the Website states that he / she has read the terms, which he / she accepts in their entirety and that he / she acknowledges that they govern all the services provided by the Website throughout his / her navigation in / transaction with the Website.